Q: At big box stores, do you get the best price on every appliance?

A: No. It’s true that bigger stores have large inventories, but it’s also true that family-owned companies like Boston Appliance can engage with business networks so that we too have access to large inventories. We can therefore offer highly competitive pricing. We also recently launched a rewards program for builders and designers, so you can earn bonuses for doing business with us.

Q: At big box stores, do you get the best and most consistent service?

A: Definitely not. Customers thank us for being unlike larger stores because personal attention is the cornerstone of our trademark customer service. At our boutique showroom, you don’t pick a number to wait in line. You don’t talk to a different representative every time. And you certainly don’t experience pushy customer service. We care, and we want you and your clients to love not only what you purchase, but also the time you spend with us. You will work with a dedicated sales rep, whose availability and flexibility big box stores cannot afford to match. (I bet you’ve never had a sales rep from one of those stores give his or her cell phone number to you!)

Q: At big box stores, can you request free in-home consultations?

A: Probably not. Upon request, we will send a Boston Appliance expert to your client’s home for a free consultation. This is a service that will impress your clients to no end. Additionally, you are more than welcome to reserve our conference room to meet with clients inside our showroom, which is stocked with all major appliances from trusted brands.
We understand if you already have a preferred source for appliances. But buying appliances is not contractual. Given the chance we will earn your business with stellar pricing, unparalleled customer service, and appealing loyalty bonuses. We do not disappoint. Our client base consists of high end consumers, discerning homeowners, and professionals who manage large scale projects, like builders, contractors, designers, and architects.


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